Privacy Policy

Last updated: 16 June 2026

This Privacy Policy explains how Mycalelle Ltd ("we", "us") collects and uses your personal data when you use our website and services. We are the data controller for the purposes of UK GDPR.

1. Information we collect

• Account & billing data: name, address, email, phone and payment records needed to provide and bill for Services.
• Enquiry data: details you submit through our contact form.
• Technical data: IP address and server logs for security and troubleshooting.

2. How we use it

To provide and support your hosting and website services, process payments, send service and renewal notices, respond to enquiries, and keep our platform secure.

3. Payments

Card and PayPal payments are processed securely by our payment provider. We do not store full card details on our servers.

4. Sharing

We share data only with providers that help us deliver the Services (such as our payment processor and hosting infrastructure), and where required by law. We never sell your data.

5. Retention

We keep account and billing records for as long as you are a customer and as required for legal and accounting purposes.

6. Your rights

You have the right to access, correct, or request deletion of your personal data, and to object to certain processing. Contact us to exercise these rights.

7. Contact

For privacy queries, email info@mycalelle.co.uk. You may also complain to the UK Information Commissioner's Office (ICO).